Real-time In-Venue Customer Analytics
Understand customer return velocity, scan activity across tables or branches, and track points awarded versus voucher redemption rates without complex manual spreadsheets.
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Key In-Store Metrics You Can Track
Actionable insights to optimize staff hours, menu offerings, and promotion timing.
Return Frequency Rate
Measure how many days typically pass between a customer's first and second visit to assess retention momentum.
Top Physical Touchpoints
Compare scan volumes across patio tables, indoor booths, checkout counters, and window posters to know what placement works.
Reward Cost vs Lift
Calculate the exact redemption rate of your promotional vouchers against incremental sales and customer visit counts.
Analytics FAQ
Can I view analytics across multiple branch locations?
Yes. Multi-location business accounts can view aggregated brand-level metrics or filter down to single store locations.
Are analytics updated in real-time?
Yes. Scans, point awards, and review submissions reflect in your dashboard instantly without end-of-day batch processing delays.