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🏨INDUSTRY RETENTION BLUEPRINT

Turn Hotel Guests Into Direct Repeat Bookers.

Bypass 20% OTA commissions. Capture hotel guest contacts at check-in, reward dining and spa visits, and encourage direct rebooking.

THE RETENTION CHALLENGE

Why Hotels & Hospitality lose first-time visitors

Acquiring a walk-in is expensive. Losing them after visit 1 costs thousands in lost recurring revenue.

Heavy OTA Commission Gouging

Online booking portals take 18-25% fees while hiding guest contact details from hotel staff.

Underutilized In-House Amenities

Hotel guests sleep in rooms but never visit the hotel restaurant, bar, or spa.

Delayed Review Responses

Unhappy guests checkout silently and write damaging reviews on TripAdvisor or Google later.

RECOMMENDED SETUP

How Aarozi automates retention for Hotels & Hospitality

Pre-configured rules that start working from day one.

Front Desk & Room Key QR

Guests scan at check-in to access Wi-Fi, room service menu, and digital loyalty perks.

F&B and Spa Cross-Perks

Award points for dining in the hotel bistro or booking massage treatments.

Direct Rebooking Discount

Offer 15% discount for their next direct stay, eliminating OTA commission middlemen.

In-Stay Feedback Recovery

Catch room cleanliness or AC issues on night 1 before checkout so staff can rectify immediately.

EXAMPLE REWARD CONFIGURATION

Complimentary Room Upgrade or Breakfast on Next Direct Stay

Guests booking directly on their second visit unlock complimentary morning buffet or room upgrades.

Customer Milestone:Direct Return Stay
EXAMPLE AUTOMATION CAMPAIGN

Direct Rebooking Privilege

Sends "We loved hosting you in Goa! Book your next getaway directly on our website and save 15% plus free breakfast."

Trigger:3 days post-checkout

Frequently Asked Questions for Hotels & Hospitality

Everything you need to know about setting up Aarozi in your store.

Where should hotels place the QR code?

Place QR codes at front desk check-in, on room key sleeves, bedside stands, and restaurant tables.

Does this interfere with property management systems (PMS)?

No. Aarozi runs independently as a guest engagement and loyalty layer.

Can boutique resorts and homestays use Aarozi?

Yes! Independent hotels, boutique resorts, and homestays see immediate commission savings.

Bring your hotels & hospitality customers back.

Set up your QR code standee, configure your visit rewards, and turn first-time visitors into regular clients.